About Us / News and Publications

Welcome to the Gregory & Carr Funerals Media Library. We hope you enjoy reading our publications.

People to notify if someone dies

When you are ready, there are a number of people and organisations who need to know when someone dies. This helps finalise the deceased's affairs and makes sure you get the help you need.

The following checklist shows you many of the people and organisations you may need to contact.

  • The Funeral Director

  • Solicitor

  • Public Trustee

  • Executor of Will

  • Social Security and/or Veterans' Affairs

  • Banks and other Financial Institutions

  • Employers

  • Landlord/Real Estate Agent

  • Home care nursing services or meals on wheels

  • Insurance Companies (including life insurers and superannuation funds)

  • Hire Purchase Companies

  • Australian Taxation Office

  • Telephone Companies

  • Medicare

  • Electoral Office

  • Local and State Authorities (e.g. Councils for Rates)

  • Motor Vehicle Registry

  • Health Funds

  • Clubs, Organisations and Professional Bodies

  • Public Service Providers such as Libraries

  • Local Electricity Authority

  • Gas Supply Company

  • Department Store Accounts/Credit Card Accounts

  • Health Professionals (Doctor, Dentist)

  • Post Office

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After the funeral - how to adjust?

Adjusting to life after someone close to you has died may be a difficult time. Grief is a natural part of the recovery process and adjusting to your new circumstances may take time. The funeral is just the beginning.

You are not alone - there are many resources available including community organisations, government departments, counsellors, books and self-help groups to provide information, support and advice if required.


The advice and support of a professional counsellor may help you come to terms with the death. Counsellors can be contacted through organisations, government departments and professionals such as:

  • Salvation Army Care Line

  • Department of Health - Community Health Centres

  • Department of Social Security

  • Department of Veterans' Affairs - they also provide specialised, free and confidential counselling services for veterans and their families through the Veterans' Counselling Services (VCS)

  • Doctors, hospital social workers or welfare staff

  • Lifeline operates a 24 hour crisis counselling line

  • Marriage and family counselling centres

  • Ministers of religion

Depending on the organisation they may be volunteers or paid professionals, and provide one-on-one or group counselling sessions. They may also host social outings where you can make new friends and find new interests.

Self-help groups

Sharing experiences and emotions with others is often a helpful way to understand the grieving process.

There are a number of self-help groups available including:

Solace Association Inc - Solace is a nondenominational support group for those grieving the death of a partner.

Compassionate Friends - A self-help organisation offering friendship and understanding to bereaved parents wishing to meet with others.

SANDS/SIDS - Stillbirth and Neonatal Death Support Group. A self-help group of parents who have experienced losing a baby through miscarriage, before 20 weeks gestation, stillbirth, prenatal or neonatal death, sudden infant death syndrome or any death of a child. Counsellors and Ministers of religion may also be able to advise on self-help groups in your area.


There are a number of books about dealing with grief. Many of these are written from personal experiences.

Some include:

In My Own Way, The Bereavement Journal Dianne and Mal McKissock (ABC Books) This journal allows a grieving person to express intimate thoughts and feelings. It provides the guidance and comfort to help them survive the early, unfamiliar process of grief.

Coping with Grief Dianne and Mal McKissock (ABC Books, third edition). This simple and easy-to-read booklet helps people understand their experience of bereavement.

Softly My Grief Ann McDonald (Penguin). Diary entries of a woman prior to and after the death of her husband from cancer.

Department of Social Security

The Department of Social Security has trained social workers who can talk to you about any issues you need to deal with after the death of someone close to you.
The Department's social workers can help with:

  • Counseling and support

  • Advice about Social Security payments and services

  • Advice about community services

  • Organise referrals to other support services

  • Discuss options for the future, such as employment, training or volunteer activities.

Department of Veterans' Affairs

The support available for clients of the Department of Veterans' Affairs include counselling services, income support, special allowances, bereavement payments, funeral benefits, information on continuing financial assistance, housing assistance and commemorative plaques for deceased eligible veterans. Brochures describing these services are available from the Department of Veterans' Affairs.


It may seem difficult at first to fit into social groups and activities after losing someone close to you. You may or may not want people around you. With time, however, the company of others may help you develop new interests.

The National Seniors Association, Council on the Ageing, your local Community Health Centre, Veterans' Affairs office or a Social Security social worker can put you in touch with community organisations like Rotary, Apex and Senior Citizens, which would value your help as a volunteer.

Ex-service organisations such as Legacy and the War Widows' Guild can also help you seek out these organisations. They often have an interesting program of social activities as well.


Taking care with your diet and exercise is especially important during this time. Your doctor will be able to refer you to organisations or professionals who can provide information and advice about exercise and good nutrition. The dietician at your local Community Health Centre or hospital can also help you


You may be considering moving from your family home. It is important to consider all the options carefully before you make a decision. Moving too quickly may not be the best solution for you in the longer term so it is advisable to talk over the alternatives first. Social Security has Financial Information Services (FIS) officers who can give you information about how your choice will affect any Social Security payments you receive.

Assistance around the home

Many community groups or local councils can arrange services to help care for your house or garden. Some of these include Meals on Wheels, home help (house cleaning), gardening and shopping. Not all of these services are free and some may be provided only after your needs have been assessed.

The social worker at your local Community Health Centre or hospital can refer you to services available in your area.

General Information

There are many other organisations in the community that provide assistance, advice and information on legal, financial, housing, bereavement and social matters.

Some of these organisations include:

  • Council on the Ageing (for pensioners)

  • National Seniors (for people over 50)

  • Public or Private Trustee

  • Church groups

  • Health support groups for medical conditions (for example, Cancer Society, Arthritis Foundation, Dementia Society and Diabetes Australia). These organisations have state and sometimes regional offices. Some may have a membership fee or a small cost attached to the use of their services

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Cremation choices available to you

Crematoriums are located across Sydney in all regions. Gregory & Carr Funerals can arrange a cremation at any of the Crematoriums no matter where you live. It is totally your choice.

Arranging a cremation

Gregory & Carr Funerals can arrange the required legal documents and liaise with the crematorium authorities. On these forms, your family or next of kin will need to record their intention regarding the disposition of the cremated remains. If you are undecided, the crematorium will hold the cremated remains for a reasonable period of time and will contact you for instructions.

After cremation

The ashes can either be kept at the crematorium or returned to Gregory and Carr Funerals. Soon after, your funeral arranger will contact you to discuss the various memorialisation options available.

Crematoriums offer many unique and personalised alternatives for the final resting place of the cremated remains. Any combination of memorials may be chosen to remember loved ones. This again is your choice.

How to memorialise

There are three main types of memorialisation - permanent memorialisation, alternative memorialisation and scattering.

1. Permanent memorialisation

This involves the internment of the cremated remains in a permanent memorial such as a crematorium, cemetery or church. For this option it may be necessary to consider whether a memorial should be created in which other family members' cremated remains can be placed in the future. Most crematoriums and cemeteries offer a variety of single, double and family memorials.

Permanent memorials vary at different facilities but can include:

Columbarium wall: A traditional style of memorialisation where cremated remains are interred in a niche within the wall and memorialised with a personal plaque. Single and double plaques are available.

Rose garden: The cremated remains are interred in the garden and memorialised with a small granite pillar and a personalised plaque. Single and double memorials are available.

Rock in waterway: The cremated remains are interred near the waterway. A personalised plaque with a special message can be placed on a granite pillar located near the water or on a rock situated in the waterway.

Memorial seat: The memorial garden seat allows those left behind to sit in the tranquil environment of the memorial garden. A number of generations can be placed in the surrounding garden, each with their own memorial plaque fastened to the seat.

Garden rockery: Family garden rockeries are individually designed and personalised. You may choose a single, double or larger rockery for a number of family members.

Family garden estate: The family garden estate is specially designed and personalised to your family's requirements and is suited for many family members. It is an ideal way to have a lasting family memorial for future generations to visit.

2. Alternative memorialisation

This usually involves having a memorial in the family home and includes full size memorials containing the cremated remains and keepsake memorials containing a small portion of cremated remains.

Full Size Memorials: A full size memorial holds the cremated remains and allows loved ones to keep them. These memorials come in a variety of shapes, sizes, colours and materials such as ceramics, custom wood, solid timber, marble and solid bronze. They range from traditional rectangular shapes to individually crafted memorials. Memorials can also look like ornaments or photo frames which allows a family to have a private memorial in their home as a meaningful tribute to their loved one.

Keepsake memorials: Keepsake memorials are similar to full size memorials but contain only a small portion of the cremated remains. There are a variety of keepsake memorials to choose from and they are available in ceramic, solid timber, cast bronze, gold or silver jewellery, picture frames and remembrance cabinets. As keepsake memorials contain only a portion of cremated remains, they may be used in combination with other memorialisation options. You may like several members of your family to have a keepsake memorial so each person can have something as a remembrance of you.

You can choose a keepsake memorial and permanent memorial at a crematorium or cemetery to provide an everlasting place for your ashes while still giving them something to keep with them as a remembrance. Many families like to have a keepsake memorial so they always have part of their loved one close to them and then scatter the rest of the cremated remains in a special place.

3. Scattering

Some families choose to scatter the cremated remains of their loved one. Scattering is irreversible so it needs to be considered carefully. If it has been decided to scatter the cremated remains of a loved one, a number of options are available. Scattering can be done almost anywhere including at the crematorium, on your family property, in the ocean, on mountains, in outer space (see 5.3 WHY CHOOSE US – Alternative Services) or a place that holds special memories.

You can choose a permanent memorial without cremated remains simply by placing a plaque in the memorial gardens of a crematorium. Or you can scatter the cremated remains from a full size memorial and then keep it as a family memorial. Keepsake memorials are valuable for those who choose to scatter the cremated remains of their loved one. Before scattering, a small portion of cremated remains can be placed in the memorial so they can always have a remembrance nearby.

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Gregory & Carr Funerals - Services

As funeral directors we provide a wide range of services, giving you more choice. To help ease the burden in your time of need. We are not restricted to providing only the services listed below so if you have a special request, please do not hesitate to ask for our assistance. We will know what to do.

  • Our highly trained staff can organise funerals locally, intrastate, interstate and overseas.

  • At any time of the day, we can arrange for the deceased to be taken into our care.

  • At a convenient time and place, we can meet with you to discuss the funeral arrangements.

  • The option of using all female, all male or a combination of funeral directors is available, ensuring all the funeral arrangements are handled by the people you feel most comfortable with.

  • We can liaise with clergy or a celebrant regarding the type of service you prefer, and the date, time and place.

  • We can help you choose a coffin or casket from our large range.

  • Our staff will prepare and arrange for funeral notices to be inserted in any metropolitan, regional, interstate or overseas newspaper, and provide assistance with any radio requirements.

  • We can order the floral tributes of your choice and arrange them at the church, chapel or graveside.

  • We will ensure all floral tribute cards are collected and returned to you and your family.

  • We can help you select music for the funeral service.

  • If you wish we can also arrange transportation for you and your family.

  • We will provide a memorial booklet, containing the printed personal names of all those who attended the funeral, for you and your family to keep.

  • We can arrange for a DVD Memory presentation and Orders of Service to be printed.

  • If needed, we can put you in contact with support groups and counselling professionals, who can help you cope with your grief.

Gregory & Carr Funerals will carry out all of your wishes with care, compassion and empathy.

  • PR Releases - TBA

  • Brochures 

Our Brochures

  1. Gregory & Carr Funerals Corporate Brochure (2.4MB)

  2. Gregory & Carr FUNERAL GUIDE - All about Funerals Brochure (3.2MB)

  3. People to Notify when someone dies Brochure (372KB)

  4. Pre-arranging your funeral Brochure (1.1MB)

  5. A Matter of Choice Brochure (1.5MB)

  6. Your guide to Grief and Loss Brochure (3.4MB)

  7. Personal Information Record Brochure (691KB)

  8. Life Art Brochure (517KB)

  9. 8 Reasons to choose us Brochure (1.1MB)


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